Effective Date: May 27, 2025
Last Updated: May 27, 2025

This Mobile Privacy Policy governs how CourtWaves.com collects, uses, and protects information provided by users through mobile devices, including participation in SMS programs and use of mobile-optimized services. CourtWaves.com is committed to maintaining the privacy and security of mobile users, especially in the context of legal communications and services.

By opting in to our mobile services, including text messaging programs and mobile-form submissions, you agree to the terms of this Mobile Privacy Policy.

1. Scope of Mobile Data Collection

We collect limited mobile-specific information necessary to provide you with timely and secure legal updates, reminders, or notices. This may include:

• Your mobile phone number

• Time and date of opt-in or interaction

• Carrier information

• Consent or opt-in status

• Responses to texts (such as STOP, HELP, or other commands)

• Basic location data (only as permitted and not GPS-based)

We do not collect mobile contact lists, GPS location, camera access, microphone data, or device content unrelated to your interaction with our mobile communications.

2. Consent-Based Mobile Communication

Participation in our mobile programs is strictly opt-in. Users must provide affirmative consent before receiving any text messages or mobile alerts. Opt-in methods may include:

• Checking a consent box during form submissions

• Sending a designated keyword (e.g., "JOIN") to a short code

• Entering your number and verifying it on a secure page

By opting in, you authorize CourtWaves.com to send legal service alerts, updates, or information related to your inquiry, limited to five messages per month.

3. Mobile Message Frequency and Cost Disclosure

Users participating in CourtWaves.com’s mobile alert system should be aware of the following:

• Message Frequency: Maximum of 5 messages per month

• Cost: Message and data rates may apply, depending on your wireless carrier

• Help Command: Text HELP for assistance

• Support: You may contact us at info@CourtWaves.com or call (844) 247-0782

We strive to keep mobile messages minimal and only when essential to legal communication or user service requests.

4. Opt-Out Mechanism

You may opt out of our mobile communications at any time. Acceptable opt-out commands include:

• STOP

• END

• CANCEL

• QUIT

• UNSUBSCRIBE

Upon receipt of an opt-out command, you will receive a final confirmation message, after which you will no longer receive SMS communications unless you opt in again in the future.

5. Use of Mobile Information

Mobile numbers and data collected through mobile interactions are used exclusively for:

• Delivering legal service updates or information related to your request

• Confirming appointment reminders, status updates, or changes

• Compliance with communication laws and documentation of consent

• Troubleshooting and support issues related to mobile access or messages

We do not sell, rent, or transfer mobile data to third parties or affiliates for marketing or promotional purposes.

6. Mobile Information Storage and Security

All mobile communication data (phone number, timestamps, opt-in logs, etc.) is stored on secure servers with restricted access. We implement encryption protocols, data access logs, and automated security monitoring to protect your mobile-related data from unauthorized access, loss, or misuse.

Only authorized personnel trained in mobile data privacy and security may access this data for support or legal compliance.

7. Data Retention Specific to Mobile Use

Mobile data is retained only for as long as necessary to fulfill the purpose for which it was collected, including:

• Verifying user opt-in status

• Managing service-related communication

• Handling support inquiries

• Meeting regulatory requirements (such as consent auditing)

After the purpose is fulfilled, mobile data is securely deleted or anonymized in accordance with our retention protocols.

8. Children’s Mobile Data

CourtWaves.com does not target or knowingly collect mobile information from individuals under the age of 18. If a parent or guardian believes that a minor has inadvertently signed up for a mobile service, they should contact us immediately at info@CourtWaves.com to request deletion.

9. Mobile Communication Platform & Third-Party Processors

While CourtWaves.com does not share your mobile data for promotional use, we may engage reputable third-party service providers for the technical facilitation of text messaging. These providers:

• Act solely as processors on our behalf

• Are bound by strict confidentiality agreements

• Have no rights to use or distribute your data independently

• Are audited regularly for security compliance

No mobile information is retained by such processors beyond what is required to deliver the messaging service.

10. User Responsibilities in Mobile Privacy

You are responsible for:

• Providing a valid mobile number that you own or are authorized to use

• Keeping your device secure and private

• Monitoring your text message history

• Notifying us immediately of unauthorized access or any misuse of your information

We recommend setting a passcode on your mobile device and avoiding using public/shared devices for mobile opt-ins.

11. Mobile Device and Browser Data

When accessing our site through a mobile browser, we may collect technical data such as:

• Device type (iPhone, Android, etc.)

• Operating system version

• Mobile browser type and version

• IP address

This information is used strictly for performance analytics and optimization of the user experience and is not tied to your personal identity.

12. Contact Information for Mobile Privacy Questions

For questions, concerns, or requests related to mobile privacy, please contact us using the information below:

CourtWaves.com
5313 Hwy 5 Suite 305 PMB 1011
Bryant, AR 72022
Phone: (844) 247-0782
Email: info@CourtWaves.com

We take your trust seriously. Our Mobile Privacy Policy reflects our ongoing commitment to maintaining your privacy while ensuring you benefit from the convenience and responsiveness of mobile communications.

If you require a printable version of this policy or need it delivered in an alternative format for accessibility reasons, please let us know.